Disputes, especially when it comes to settling insurance claims, are not new scenarios. In fact, they take place every day. Just what causes these disputes? Well, one of the obvious reasons is most policyholders think that they deserve to be paid a larger settlement than what they receive. Second, claims are slow to process. And third, claims are denied.
There are various ways to deal with your auto insurance company. First, is the aggressive approach, which I am not encouraging since I am a peace-loving individual, and believe that everything should be settled in a peaceful and civilized manner. There are actually several peaceful options that a policyholder may undertake depending on the degree of insurance dispute.
For cases wherein your insurance agent is unable to solve your problem, it is advised to get the name and then the phone number of your insurance company’s claims department. Afterward, call the consumer complaint department and never hesitate to tell them your problem because they may be able to help you. And don’t forget to get the name of the person whom you talked to within the consumer complaint department.
The next step is to send all documents to the consumer complaint department to back up your complaints. Send it to the person whom you talked to within the consumer complaint department. But be sure not to send the original copies of your documents. Have your documents photocopied because you need the original copies in case you have to take the matter to court.
Another option that you have is to ask for a reassessment of your claims from the appraisal service or the arbitration service of your insurance company. If the result still has not satisfied you there is always your own state’s insurance department that may be able to help you.
However, if you still feel that you have not been given a satisfying solution to your insurance problem you may call 1-800-942-4242 which is a toll-free consumer information service that is sponsored by the insurance industry. They have trained personnel that are available to assist and answer queries relating to various auto insurance complaints. They are available Monday to Friday, from 8:00 am to 8:00 pm.
Nevertheless, if you still feel that after you have applied all the above-mentioned options and yet you feel that you have not been given the appropriate solution you want, you can always take the matter to court. You can hire a lawyer, preferably one who is an expert in handling auto insurance cases.
There are many qualified lawyers out there who may be able to help you. According to studies, insurance claims have a much better chance of being settled if it is done with the assistance of an auto insurance expert lawyer. This is because your auto insurance lawyer knows every miniscule detail there is to know regarding auto insurance claims. Protect your rights; hire an auto insurance lawyer to help you.